As a new manager, you will build the fundamental skills and knowledge required to develop as a leader across a range of workplaces and industries.

You will learn to effectively lead teams, manage communication, coordinate business plans, mentor others and devise creative solutions to problems. You will gain the ability to assume responsibility for your own performance as a manager, as well as provide leadership, guidance and support for others.

Career Opportunities

Upon graduation, your newly acquired skillset means you could start your career as a:

  • Coordinator
  • Team Leader / Team Manager
  • Supervisor / Line Manager
  • Leading Hand
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    Nationally recognised qualification

    BSB40520 (AQF Level 4) is a recognised qualification under the Australian Qualifications Framework.

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    8 intakes per year

    Start your course in January, February, April, May, July, August, October or November each year.

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    3 terms of 9 weeks study

    This program is structured in 3 terms of 9 weeks and includes scheduled study breaks of 3 weeks between each term (7 weeks in Dec-Jan)

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    33-40 weeks enrolment

    From start to end date, your total study period may span 33 to 40 weeks, depending on your chosen start date.

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    12 units of study

    Each term you will study a module of 4 units

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    Blended learning

    This program includes face to face teaching on campus as well as online practice on your own schedule.

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    Become job ready

    Through this course, you will gain fundamental skills and knowledge to lead teams, implement initiatives, coordinate operations and much more.

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    Competitive pricing + package promotions

    As a stand-alone enrolment, you will find our course fees very competitive. Package it with an English course and save $250 enrolment fees.

Course Units

When designing this program, we made sure to select the course units that will benefit you the most. Through units such as “Promote innovation in team environments” and “Lead team effectiveness” you will develop skills to grow as a supervisor of successful, high-achieving teams, with vision for the future.

  • Module A
  • Module B
  • Module C

Workplace relationships & communications

BSBLDR413 Lead effective workplace relationships

Learn to motivate and mentor staff and act as the bridge between management and your team. You will develop your skills in facilitating collaboration, managing conflict and relationships and communicating effectively to a range of audiences.

BSBOPS402 Coordinate business operational plans

Learn the entire process of implementing an operational plan from planning the required resources, identifying possible contingencies, monitoring productivity, and evaluating project success. Identify and use key performance indicators (KPIs) to assess performance and provide recommendations for improvement.

BSBXCM401 Apply communication strategies in the workplace

This unit will teach you to facilitate effective communication throughout your team. Learn to identify appropriate communication methods for various scenarios, build successful relationships with others and promote respectful communication with people from various backgrounds. Develop your ability to resolve communication challenges amongst team members.

BSBSTR401 Promote innovation in team environments

Explore opportunities to maximise innovation in your organisation, whether that be effective ways of working, delegation of responsibilities, or restructuring of tasks to staff’s particular strengths. Learn how to encourage others to share new ideas to promote a creative and collaborative environment.


Lead individual & team effectiveness

BSBLDR411 Demonstrate leadership in the workplace

This unit will help you take responsibility for the work and performance of others. Learn to develop plans for your team according to the organisation’s objectives and establish key performance indicators (KPIs). Importantly, learn to model high standards of conduct and demonstrate organisational values.

BSBPEF401 Manage personal health and wellbeing

Recognise the signs and sources of strain on your physical and mental health and wellbeing and that of others within job roles and according to key performance indicators (KPIs). Research and develop a strategy for managing your own physical health and mental wellbeing.

BSBLDR414 Lead team effectiveness

Build your skills in various aspects of team leadership such as establishing objectives and work processes, involving members in planning and decision-making, providing consistent support, guidance and feedback to your team, and modelling expected behaviours and approaches.

BSBPEF402 Develop personal work priorities

As a leader, you need to be able to plan and prioritise your own tasks as well as obtain and action feedback on your personal performance. This unit will equip you with the skills and knowledge to develop and implement your work schedule according to your own responsibilities, as well as evaluate your performance.


Business operations

BSBSUS411 Implement and monitor environmentally sustainable work practices

Develop your skills and knowledge to analyse current work practices and determine those that could be more environmentally sustainable. Learn how to implement new systems and monitor their effectiveness according to your efficiency targets.

BSBLDR412 Communicate effectively as a workplace leader

Communication is key to any leadership position. This unit will equip you with the skills to select appropriate methods of communication for various audiences and contexts, identify potential barriers to communication, as well as provide opportunities to clarify understanding of your message.

BSBXTW401 Lead and facilitate a team

This unit focuses on the teamwork skills required for successful leadership. You will learn how to identify team objectives, plan for contingencies, allocate tasks according to staff expertise, identify opportunities for cross collaboration, provide coaching to staff and measure team performance.

BSBOPS403 Apply business risk management processes

Learn to identify business risks and create solutions to unpredictable problems through analysis of information from a variety of sources. You will be equipped with the skills to establish control measures and assess the strengths and weaknesses of each, as well as implement effective risk treatments.

Delivery mode

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    Live lectures delivered by trainers with real life experience

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    (Supported learning)


    Small classes focused on developing and practising key capabilities required for assessment

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    (Supported learning)


    Collaborative tasks aimed at applying skills and knowledge in simulated workplace conditions

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    Online Learning


    Structured activities available from our e-learning platform, designed to reinforce skills acquisition


ELC’s courses are conveniently scheduled in the late afternoons/evenings and only 2 days per week, allowing a maximum of flexibility for daytime work, independent study and personal time.

Focus on 21st Century skills

All of our courses are founded on the blend of 3 essential features:

  • Workplace

    The verbal and written communication skills needed to do your job effectively, create a positive impression and make an impact

  • Business

    The knowledge required to engage in, lead and manage the operations of a business

  • Transferable

    Skills highly valued by employers that will give you an edge in whatever job you do

Program designed for international students

ELC has over 35 years of experience in delivering the highest standards to international students. We understand that studying in a second language, far away from home, and with different methods can be a huge challenge.

At ELC Career College, we make it easy:
  • All of our course units have been carefully selected to suit an international audience
  • Our course materials are specially designed to suit your needs
  • Our trainers have received specialist training in delivering courses to non-native speakers

This means that you can truly make the most out of your qualification at ELC and maximise your potential.

Learning outcomes, resources and assessment

Learning Outcomes

Through this course, you will gain fundamental skills and knowledge to:

  • Lead people and teams
  • Manage communication
  • Implement initiatives
  • Coordinate operations
  • Develop yourself as a manager


Our resources are carefully developed to meet the needs of international students: they include extra support and practical tasks to help you understand the content clearly. All course materials and workbooks are available for free download from your e-learning platform.



You will be assessed through a combination of assessment types such as written assignments, case studies, reports, group tasks, portfolios and presentations. You must successfully pass all units to complete the qualification.

Entry requirements
  • Age

    Be aged 18 years or over

  • Academic

    Successful completion of Australian Year 12 or international equivalent

  • English Level

    IELTS proficiency level of 5.5 or above or equivalent.

Note that students are expected to bring their own laptop or tablet for home and classroom use.

Program dates

This qualification is delivered over 3 terms of 9 weeks. The total study period is 27 weeks. Your exact enrolment and break lengths depend on your start date, as detailed below:

Choose your course start date
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Fees and package specials
  • Prices
  • Enrolment Fee

    $ 250

  • Tuition Fee

    $ 7,500 ($2,500 per term)

  • Materials Fee

    $ 395


Special promotions also available to students who first enrol into an English course at English Language Company (ELC)

Study pathways

Enrol into several courses and build your own study pathway. Popular package options with this course include:

Certificate IV in Leadership and Management
Certificate III in Business
Certificate IV in Leadership and Management
Certificate III in Business
Certificate IV in Leadership and Management
Diploma of Leadership and Management
English Language Course at ELC
Certificate IV in Leadership and Management
Diploma of Leadership and Management
English Language Course at ELC
Certificate IV in Leadership and Management
Diploma of Project Management

icon Student Testimonial

Luiza Elena Morgado


The teachers are good professionals and they push us to do a good job. Also, the building is nice. It was an excellent experience and I could enjoy the student life.

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