in Business

Learn to communicate your ideas persuasively at work and in your broader life. You will become more skilled at developing and presenting ideas that may be complex in nature and may relate to new products, services, processes or creative works.

Develop the skills and knowledge to undertake a minor project or a section of a larger project at work, including developing a project plan, administering and monitoring, finalising and reviewing a project.

Improve your written business correspondence. Whatever your role or industry you’ll advance your career by being able to produce workplace documents that are effective, appropriate in style and format and which are professional and impactful.

Develop your skills for networking and negotiation and have effective working relationships within and beyond your organisation. Develop communication skills to build rapport with contacts and promote business opportunities. Use problem-solving techniques to negotiate solutions, develop strategies to represent organisational interests to contacts and lots more.

Learn the entire process of implementing an operational plan from planning the required resources, identifying possible contingencies, monitoring productivity, and evaluating project success. Identify and use key performance indicators (KPIs) to assess performance and provide recommendations for improvement.

Whether working independently or as part of a team, managing your schedule and identifying your priorities will help you to ensure you get the job done efficiently and effectively. Learn to plan and prioritise your own work tasks; identify task requirements; design and manage your work schedule; monitor and obtain feedback on your personal work performance.

Explore current collaborative ways of working (including working as part of a remote team) using digital technologies to complete work tasks more efficiently and effectively. Identify available digital technologies by accessing relevant sources of information and prepare a business case for implementing new digital solutions to support collaboration.

Learn how to prepare, deliver and review presentations for a range of purposes, such as marketing or training. Develop your skills to communicate a range of concepts and ideas to various target audiences.

Develop essential high-level critical thinking skills for the workplace. These are highly valued by employers in anyone involved in reviewing, finding creative solutions to issues and developing work processes, products or services.

Supervisors and managers need to implement a range of strategies to facilitate communication in the workplace. Improve your own communication skills such as negotiating, instructing, presenting information and clarifying as well as facilitating respectful communication amongst others and identifying appropriate methods of communicating information internally and externally based on organisational requirements.

Acquire the skills and knowledge to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs. This includes communicating information to your team, contributing to the management of issues raised through consultation mechanisms, identifying training needs, identifying and reporting on risks and record-keeping.

Recognise the signs and sources of strain on your physical and mental health and wellbeing and that of others within job roles and according to key performance indicators (KPIs). Research and develop a strategy for managing your own physical health and mental wellbeing.