Support

Before you leave home

We’ll send you pre-departure information including our student handbook. This includes advice on what to bring with you and information about Australian life and customs to help you plan your trip.

When you arrive

We can arrange for you to be met at the airport and taken to your accommodation. If you are staying with a homestay family, they will show you how to get to the college. If you are in our residential accommodation a map and full directions will be waiting there for you.

Your first day at ELC

On your first day at the school, you will be given a full orientation and school tour. Depending on the program you choose, you will be given a placement test either before arrival or on your first day, to assist us in placing you in the most suitable class. After receiving your class information (such as timetable) you will start your lessons and meet your new classmates.

While you’re studying

ELC’s friendly staff are available whenever you need some help. Our support services include:

• Guidance on everyday life in Australia such as transport, tourism and medical enquiries.
• Academic advice including: your studies at ELC, how to maximise your progress and information about further study pathways in Australia
• Work advice for student and working holiday visa holders
• Travel information and bookings from our student activities desk or through our licensed student and backpacker travel agency.