Enter search keyword

Frequently Asked Questions

Enrolment
What documents do I need to enrol at ELC?
What are ELC’s Terms and Conditions?
Which countries are eligible to apply for a Working Holiday visa?
What are my visa options?
Can I join several courses?
Which accommodation option do you recommend?
When should I book my accommodation?
What if my chosen accommodation option is not available?
How can I pay?
When do I need to pay?
Where can I access my Student Handbook?
At what time should I come on my first day?
What should I bring on my first day?
Where do ELC’s students come from?
I would like to learn to surf? Where can I take surf lessons?
Can I transfer my enrolment to a different provider?
Can I cancel my booking?
Can I take a holiday during my course?
How do I make a complaint at or about ELC?
Which ELC Work Program can I join on a Visitor visa?
Which ELC Work Program can I join on a Student visa?
Which ELC Work Program can I join on a Working Holiday visa?
Which countries are eligible to apply for a Working Holiday visa?
What does Direct Entry mean?
How long do I need to study Academic English for to gain Direct Entry?
What level of English do I need to gain direct entry through ELC?
Does ELC have any Bildungsurlaub accreditations?
What courses can I enrol into in order to qualify for Bildungsurlaub?
Do I need to attend extra classes for my Bildungsurlaub application to be valid?
Enrolment
What documents do I need to enrol at ELC?
What are ELC’s Terms and Conditions?
Can I join several courses?
Where do ELC’s students come from?
How do I make a complaint at or about ELC?
How do I appeal a decision made by ELC?
Do I need to attend all my classes?