Our Support Services include

Get the support you need:

  • Pre-departure information
  • Airport pickup and accommodation
  • School and Sydney orientation
  • Academic counselling
  • Help with your everyday life in Sydney
  • Student Work Assistance Program
  • Travel desk

Comprehensive support from
arrival to graduation

Before you leave home

We’ll send you information about how to log in to the ELC student portal. From here, you’ll be able to see information about arriving into Sydney and download your student handbook, which includes information about living in Australia. You’ll also be able to enrol in our free online welcome courses so you can feel confident in your English for meeting new people at school and in your accommodation.

We can arrange for you to be met at the airport and taken to your accommodation. If you are staying with a homestay family, they will show you how to get to the college. If you are in our residential accommodation a map and full directions will be waiting there for you.

On your first day at the school, you will be given a full orientation and school tour. Depending on the program you choose, you will be given a placement test either before arrival or on your first day, to assist us in placing you in the most suitable class. After receiving your class information (such as timetable) you will start your lessons and meet your new classmates.

ELC’s friendly staff are available whenever you need some help. Our support services include:

  • Guidance on everyday life in Australia such as transport, tourism and medical enquiries.
  • Academic advice including: your studies at ELC, how to maximise your progress and information about further study pathways in Australia
  • Work advice for student and working holiday visa holders
  • Travel information and bookings from our student activities desk or through our licensed student and backpacker travel agency.

What our students say

Maxime Joss

Maxime Joss

Switzerland

Studying at ELC and living in Sydney was a really enriching experience for me.
It’s a little bite scary at first, but ELC is there to help you to be integrated quickly. There take care of yourself since the first day, they do many activities after schools to get on well the other students. And if you need help they are all the time here for everything, teachers or receptionist. If you tossing up to come here, just book now!! You’ll really enjoy your experience here. Trust me! Never mind you age or your level in English.

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Carlo Casari

Carlo Casari

Italy

Since the first day that I arrived I have felt very welcome thanks to the amazing and incredible teachers and staff at the school. They’ve helped me a lot especially during the first few weeks when the adjustment for international students can be a bit challenging due to cultural shock. Furthermore, their help didn’t finish there because they provided help and care each day, asking about how I felt and how my days were going. A particular thanks goes to Alexandra, my angel, that always has believed in me and has provided me the best student service! Xoxo

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Ladina Breu

Ladina Breu

Switzerland

The staff and teachers are genuinely friendly and try to help you as much as possible. It was also very easy to find new friends, as everyone is in the same situation and, therefore, really welcoming to new people.

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Naohiko Tanaka

Naohiko Tanaka

Japan

I wanted to express my appreciation for the exceptional experience I had with the teachers and staff at ELC. Without a doubt, All the teachers and staff were kind and passionate! Especially my teacher, Jamie; he’s such a nice guy.

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Carolina Andrea Lopez Guerra

Carolina Andrea Lopez Guerra

Chile

Thank you very much to the staff who welcomed us on the first day and gave us the necessary information. Thank you to all my teachers who each have their personal characteristics but are all very good. And thank you to the receptionist who is always friendly and answering all my questions. I will continue travelling and practising English. And I’m sure I will come back to this city with my family. THANK YOU VERY MUCH!

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